Privacy Policy for Gumnut Playthings

At Gumnut Playthings, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information when you interact with our online platform and services, in compliance with Australian privacy laws, including the Privacy Act 1988 (Cth).

1. Collection of Personal Information

We collect personal information that is reasonably necessary for us to provide our services and products. This may include:

• Contact Information: Your name, email address, postal address, and telephone number when you make a purchase, create an account, or subscribe to our newsletter.
• Transaction Details: Information related to your purchases of educational toys, creative play items, outdoor play equipment, baby discovery toys, children's books, party supplies, and gift packaging services. Please note, we do not store full credit card details on our servers. All payment transactions are processed securely by third-party payment gateways.
• Communication History: Records of your communications with us, such as inquiries about products or services.
• Website Usage Data: Information about how you use our site, including your IP address, browser type, pages viewed, and navigation patterns, collected via cookies and similar technologies.

2. How We Use Your Personal Information

We use your personal information for the following purposes:

• To process and fulfil your orders for products and services.
• To manage your account and provide customer support.
• To send you marketing communications about our products, special offers, and events that may be of interest to you, where you have consented to receive such communications.
• To improve our website, products, and services, and understand customer preferences.
• To comply with our legal obligations.

3. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

• Service Providers: To third-party service providers who assist us with operations such as payment processing, shipping, data analysis, email delivery, hosting services, and customer service. These providers are obligated to protect your information and may only use it for the purposes for which it was disclosed.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Data Security

We implement a range of security measures designed to protect your personal information from unauthorized access, use, or disclosure. This includes technical, administrative, and physical safeguards. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Accessing and Correcting Your Personal Information

You have the right to request access to the personal information we hold about you and to request that it be corrected if it is inaccurate, incomplete, or not up-to-date. To do so, please contact us using the details provided below. We may require you to verify your identity before granting access or making corrections.

6. Cookies and Tracking Technologies

Our site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site usage, and assist in our marketing efforts. You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: